Shipping policy

SHIPPING POLICY
Last Updated: August 7, 2026
Thank you for shopping with Everbound Magnets LLC. Please review our shipping practices, timelines, and carrier terms below to understand how your order is processed and delivered.

1. Order Processing & Production Lead Times
Because many of our products are manufactured to your individual specifications, our fulfillment timeline is divided into two parts: Production Time and Shipping Time.
  • Custom Magnet Orders: Because each product is individually manufactured to your custom specifications, please allow 2 to 5 business days for production before your order ships. If you require expedited production or a tight delivery timeline, contact us prior to ordering at admin@everboundmagnets.com.
  • Magnet Kits & Component Supplies: Non-custom tools, materials, and kits typically process and ship within one week. Lead times may fluctuate slightly based on seasonal order volumes.
  • Split & International Shipments: To ensure the fastest possible delivery, orders may ship from different warehouses, and some shipments may fulfill from international locations. If your order is split across locations, you will receive distinct tracking numbers for each package.
2. Shipping Rates & Delivery Timelines
  • Delivery Estimates: Standard shipping times vary based on your location and chosen shipping carrier, generally ranging between 3 to 30 business days. All delivery dates provided at checkout are estimates and are not legally binding guarantees.
  • Guarantees: Everbound Magnets LLC does not legally guarantee specific delivery dates, as carrier operational delays are outside our control.
3. Tracking Data & Notifications
  • You will receive an automated email containing a valid tracking number the moment your package leaves our facility.
  • Specialized / International Freight Notice: For shipments traveling by boat or international ocean freight, please note that tracking metrics may not update dynamically until the vessel reaches land and is scanned by domestic carriers.
4. Address Accuracy & Modifications
  • It is your responsibility to provide an accurate shipping address. Address modifications can only be made if requested before the item enters production or fulfillment.
  • Please review your confirmation email immediately and notify us ASAP of any errors at admin@everboundmagnets.com. We cannot redirect, recover, or refund packages delivered to an incorrect address provided by the customer.
5. Transfer of Liability & Delivery Issues
  • Our legal liability for the delivery of the goods ends the moment the package is scanned as "Accepted" or "In Possession" by the shipping carrier (UPS, USPS, FedEx, or DHL).
  • If a tracking number indicates the package was "Delivered," this serves as conclusive, legally binding proof of delivery. Everbound Magnets LLC is not liable for lost, stolen, or porch-pirated items after carrier delivery has occurred.
  • In the rare event of a carrier loss in transit, the Customer agrees to cooperate fully with any carrier investigations before any alternative options can be evaluated.